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Server-side errors (5XX)

In case of a server-side error in our system, our API will return an error with an HTTP status code in the 500 to 599 range.

None of these errors can be resolved client side. Please contact support to raise any 5XX errors.

Example​

{
"type": "error",
"code": "server_error",
"status": 500,
"message": "Request could not be processed",
"details": []
}

Fields​

type​

string, required

The type of object returned. This is always error.

code​

string, required

The machine-readable code for this error. This is one of the following values.

  • server_error
  • bad_gateway
  • gateway_timeout

status​

number, required

The HTTP status code of the error. This can be 500, 502, or 504.

message​

string, required

The human-readable description of this error.

details​

array

A list of validation errors for the request. This is always an empty array for a server error.

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